Introduction
POSboro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our point-of-sale system, or interact with our services, including SMS messaging.
Information We Collect
Information You Provide
- Contact Information: Name, phone number, and email address when you place an order or sign up for notifications
- Delivery Information: Street address, city, state, and zip code for delivery orders
- Order Information: Items ordered, order preferences, and special instructions
- Payment Information: Credit/debit card details processed securely through our payment processors (we do not store full card numbers)
Information Collected Automatically
- Transaction Records: Order history, purchase amounts, and timestamps
- Loyalty/VIP Data: Points earned, visit frequency, and reward redemptions
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To prepare, confirm, and deliver your orders
- SMS Notifications: To send order confirmations, status updates, and verification codes (with your consent)
- Customer Service: To respond to your inquiries and resolve issues
- Loyalty Programs: To track and manage VIP points, rewards, and promotions
- Operational Improvements: To improve our menu, service, and customer experience
SMS Messaging
If you opt in to receive SMS messages from POSboro:
- We will send order-related messages such as confirmations, status updates, and verification codes
- Message frequency varies based on your orders (typically 2-4 messages per order)
- Message and data rates may apply
- You can opt out at any time by replying STOP
- Reply HELP for assistance
- Your phone number will not be shared with third parties for marketing purposes
- Consent to receive SMS is not required to make a purchase
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate (e.g., payment processors, SMS delivery services, delivery platforms). These providers are contractually obligated to protect your data.
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect the rights, property, or safety of POSboro, our customers, or others
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encrypted data transmission (SSL/TLS)
- Secure payment processing through PCI-compliant processors
- Access controls limiting who can view customer data
- Regular security reviews of our systems
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
You may request deletion of your data by contacting us (see below).
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from SMS messages by texting STOP at any time
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: contact@posboro.com
Last Updated: February 26, 2026
Business: POSboro